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Can't connect to back-end of KACE after 8.0 upgrade...

Hello all, 

Hoping this is an easy one. I can't connect to the back-end of KACE after the 8.0 upgrade in either PowerBI or Toad Edge. What am I missing here? Nothing has changed from our perspective besides the update. 

3 Comments   [ + ] Show comments
  • Nothing on the appliance side has changed in regards to connecting 3rd party reporting tool. Connecting username/pwd information by default is still the same: https://support.quest.com/kb/114992 - WooLian 6 years ago
  • Log a call with Support Nick, this is not correct behaviour and Support will need to take a look - Hobbsy 6 years ago
  • AbhayR provided the correct answer. - nicholas.vardis 6 years ago

Answers (2)

Answer Summary:
Posted by: AbhayR 6 years ago
Red Belt
1

Top Answer

Please check the release notes for 8.0 release in page 7. If you had secure database access enabled, it would be turned off during upgrade and you just need to reenable it.


Comments:
Posted by: five. 6 years ago
Second Degree Green Belt
0
https://support.quest.com/kb/234524

AbhayR has it right, just have to reenable it, generate the new key and then disable it again to use user/pass. That worked for me.

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