/build/static/layout/Breadcrumb_cap_w.png

Unable to uninstall

Hi Guys,

I created an MSI for Internet explorer 7 using IEAK 7.The installation was fine.While uninstallation an error prompts that it can be done only for the Currently installed product.Can anyone suggest what may be the problem

Cheers.

0 Comments   [ + ] Show comments

Answers (10)

Posted by: anonymous_9363 16 years ago
Red Belt
0
I'd bet that you:

- ran the uninstall immediately after the install;
- the MSI has its REBOOT property set to Really Suppress; and
- you didn't reboot after the installation.

Am I close?
Posted by: snkchn 16 years ago
Senior Yellow Belt
0
No.I rebooted the system,launched the apps and then only tried to uninstall it.I have changed the reboot property in msi as Always reboot.
Posted by: anonymous_9363 16 years ago
Red Belt
0
OK, well, there may be a problem with the keys which WI reads to determine a product's installed state.

What do you have in HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\[IE7ProductCode]?
Posted by: anonymous_9363 16 years ago
Red Belt
0
OK, well, there may be a problem with the keys which WI reads to determine a product's installed state.

What do you have in HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\[IE7ProductCode]?
Posted by: snkchn 16 years ago
Senior Yellow Belt
0
Thanks.i got the uninstall exe from there.But the problem is with repair and update.When i try to repair it with /f its prompting an error such that this is applicable for current insatlled application.i even tried with product code.what may be the problem.
Posted by: anonymous_9363 16 years ago
Red Belt
0
ORIGINAL: snkchn
the problem is with repair and update.
Not *quite* what you posted though, is it?
ORIGINAL: snkchn
The installation was fine.While uninstallation an error prompts that it can be done only for the Currently installed product.
It sort of helps if you state the actual problem...

I'd imagine that features and/or components aren't being registered correctly. Run the repair with a verbose log and see what you get in the resulting log. Also, what does the Event Log say re: features/components when you initiate a repair.
Posted by: snkchn 16 years ago
Senior Yellow Belt
0
Hi,
Thanks for ur suggestion.I tried what u said.But nothing worked out.Its not throwing error in event viewer neither verborse log file is created.In this msi all the registries components are hidden.u can view it.Any other way to solve it?
Posted by: anonymous_9363 16 years ago
Red Belt
0
ORIGINAL: snkchn
Its not throwing error in event viewer neither verborse log file is created.
Er, you won't get a log of any kind unless you request it!

. MSIEXEC /F[repair switches] [path_to_and_name_of_MSI] /L*VX %temp%\MyMSI.LOG
Posted by: snkchn 16 years ago
Senior Yellow Belt
0
This is the way i gave the command .The log file is not created.
Posted by: anonymous_9363 16 years ago
Red Belt
0
I can only conclude, then, that you have the only installation of Windows Installer which doesn't create log files using that command line switch.

Which TEMP folder are you looking in to find the log file?
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ