So we came across Splashtop at a tech conference a few years back and we have been using it ever since. We love it because we were able to kick LogMeIn into touch and save hundreds of pounds, but mainly because of it's extensive capability for support.
To distribute the client you just email the customer the installation link, they install and you can login to Splashtop, see the machine and start supporting within minutes
As we are KACE through and through, we have integrated Splashtop functionality into our SMA, creating Machine actions that start remote support sessions.
Other Splashtop functionality includes:
- Secure Remote Control
- File Transfer
- Screen Mirroring
- Chat functionality
- Screen Sharing
- Quick Deployment
- Wake on LAN
So if you are looking for a great remote support tool to get your through the current situation or you would like more information please contact me here
or visit www.splashtop.com
but please don't forget to mention you saw this Indigo Mountain blog on ITNinja!!
Other Indigo Mountain Products and Services
BarKode for KACE - Enabling effective Asset Management Best Practice - V4 Available Now
For more information about BarKode click here or download a demo appliance here
ServiceNow/ KACE integration appliance
For more Information click here or download a demo appliance here
KACE Benchmark Survey
For the SMA version click here, for the SDA Version click here
DASHboard for KACE - Your Metrics, Your Way, Your DASHboard
For more information about DASHboard click here