/build/static/layout/Breadcrumb_cap_w.png

Acrobat Update 8.16 Help Please

[align=left]Most of my clients in my environment have Adobe Acrobat update 8.15 (pushed throught SMS) when I tried to install the patch for Adobe Update 8.16. Some of my machines update and others give me error 1636. Has anyone run into this issue and if so how did you fix it.

Windows Installer error 1636 [align=left]This patch package could not be opened. Contact the application vendor to[/align]verify that this is a valid Windows Installer patch package. [/align]

0 Comments   [ + ] Show comments

Answers (1)

Posted by: anonymous_9363 14 years ago
Red Belt
0
Please try to avoid cross-posting (http://itninja.com/blog/view/wise-packaging-philadelphia-area9)

To my mind, the error tells you exactly what's happening - the failing clients cannot access the source. Are there on a different/slow network maybe? Different group with insufficient access rights? I suggest enabling verbose MSI logging and re-trying. You should get some more clues from the log.
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ