KACE Product Support Question
AdobeAIR, Polycom Desktop Scripted install - MSIEXEC freezing
Ive been scripting an install of Polycom CMA Desktop, which requires AdobeAIR as a prerequisite, and have run into a bit of trouble. Script is below:
start /wait AdobeAIRInstaller.exe -silent -eulaAccepted
start /wait PolycomCMADesktop.msi /qn /norestart SBSERVERTYPE=2 SBSERVERADDRESS=[cmaserveraddress]
running the batch file manually will install without issues... mimicing the system account (ala https://www.kace.com/support/resources/kb/article/How-to-mimic-running-a-script-as-Local-System-User-Scripting) and running the batch will isntall without issues. But when its run via KACE, AdobeAIR will install but then it will not install CMADesktop. Looking at the taskmanager, I can see that MSIEXEC is running, but seems to be frozen.
Community Chosen Answer
First things first, have you tried adding logging to the msiexec command in your script? This should give you a starting point for troubleshooting.
Also, try replacing /norestart with REBOOT=ReallySuppress