KACE Product Support Question
Agent bundle 9.0.168
Good afternoon to all.
I'm trying to install the brand new 9.0.168 agent bundle without success. I've read the KB on Quest's support (https://support.quest.com/kace-systems-management-appliance/kb/264212/agent-bundle-update-available) and I can see in update log:
[Fri Dec 14 14:18:23 CET 2018] [kbin:signature] 2e22709d0e390208529e77d5f4a365e1dac6efc4af975f1cba666ee441aba22988ada3293540b06f6bb4734ad00c6aeaa6972015aecfc99b7ac5053ad025ac0b
[Fri Dec 14 14:18:23 CET 2018] [kbin:bundle:apply] k1000_agents_9.0.168.kbin
[Fri Dec 14 14:18:26 CET 2018] [notice] Agent upload complete.
but in the
Am I doing something wrong?
Thanks in advance and have a nice day.
Answer Chosen by the Author
same problem here is shows in the system root as 9.0.168 and the orgs show there is an update. When I click on apply it goes thru the paces like it doing it but never gets applied. I opened file explorer to the \\kbox\client_3\agent_provisioning\windows_platform directory deleted the existing updates and cleared the old version out. I then applied the new one and it created the file structure with the old client again. have tested with both IE and FF and neither will apply the update.