Agent Upgrade

Hi Folks ,

Currently our K1000 appliance is at version 9.0 , our agent version is 7.2.0 .
Planning to upgrade all agents to version 9 , is it best practice to skip version 8.1 and directly upgrade version 9  ?

Kindly suggest !! 

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Answers (2)

Answer Summary:
Posted by: Nico_K 3 years ago
Red Belt

This is no problem.
Since an agent installation is a full installation with an uninstall of the old agent this is no problem.
To do so go to Settings | Provisioning | Agent Updates and upload the agent-kbin from the download page.
After the upload enable it and choose all devices (or the labels you want to do so) and let it go.

During the next check in the agents will be updated step by step. This means not all agents may updated directly with the first check in but over the next check ins.
Especially if you use replication shares and the agents are not yet updated.

  • I think i already have it on update , i just need to apply and let go on this.
    About the system tray icon it works only on agents 9.0 or even with 7.2 ? - vinoth 3 years ago
    • it works with 9.0 if enabled. - Nico_K 3 years ago
      • you mean with appliance 9.0 or agent 9.0? - vinoth 3 years ago
      • you need to have the appliance and the agent on 9.0 _AND_ Agent Status Icon On Device check box enabled (maybe you need to reboot the client if you enable it later)

        You can find it under Settings|Provisioning|Communication Settings (non orgs enabled)
        Systemui|Organizations|<the ORG in question>|Communication and Agent Settings - Nico_K 3 years ago
Posted by: akmagnum 3 years ago
Red Belt

Yes you can. You should not have any issues.

Appliance updates are the ones that need to

be done in order.

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