ampagent-11 manula install asks for token
I am seeing many bugs since installing the upgrade 11.0.27. I get kicked out more often.
I downloaded the amp agent installer and it is broken. the manual installer prompts for a token, the previous version never did that.
although I can upgrade a 10.x agent after releasing from quarantine, I cannot push the 11.x client to a new computer.
is a hot fix available?
Answers (3)
Top Answer
the token is a new functionality.
see here: https://support.quest.com/kb/328406/
that your agents went into quarantine is likeky caused by not setting up a token. See here: https://support.quest.com/kb/328369/
Read the release notes from the Quest support site, in particular the new features section, it can be enlightening!
This feature in particular, is a great improvement for security of externally facing KACE SMA’s
I really appreciated this video to get my team up to speed, as they do not consume the release notes with the same enthusiasm I do:
https://support.quest.com/kace-systems-management-appliance/kb/328357
Note, I believe you have to be signed into Quest to view the video.
