Any “Software Packaging Information Template” for packaging requests
I am involved in 500+ software packaging for Win10 SOE. The user will submit the media in a network share. I was wondering if someone havr a template that a requester can fillup while submitting the media for packaging. e.g. Typical/Custom install (will package with typical if no information provided?), Are we creating desktop shortcut for on demand apps (I don’t recommend creating desktop shortcut for on demand apps and educate/aware users (specially in shared desktop environment) to create desktop shortcut if required.)?, Any pre/co-requisite and install order (if the user is aware), Any licensing requirement/settings to be included with packaging etc.
One thing I can guarantee, after a gazillion years doing this job, is that the majority of your users will have zero clue about things like prerequisites, installation order, etc. etc. Me and my fellow packagers are provided with plenty of entertainment working through the discovery documents we send out. Stuff like "Yes" to the question "Please state how many licenses you have for this application" is fairly standard. "Media location: On the internet" No-one will know the password to the vendor's portal...all that lovely stuff is also standard.
Forget involving the users. Install it on your VM and see what happens. Basically, suck it and see. You can also then document the app fully, to your standard, during that process.
Cynical? Me? Pffft...
Sam - I feel your pain mate !!
I manipulated this one which I thought covered the end to end process: https://www.auckland.ac.nz/EUSI/Packaging_Template.dotx
If you want the I've done, send me a message with your email and I'll send it to you.