API connection error
Hi Everyone.
I am trying to use API to create tickets. I followed all the instructions in the documentation but I received this error when I tried to create a ticket
{
When I created the token I used these keys
{ "password": {{KACE_PASS}}, "userName": {{KACE_USER}}, "organizationName": "Default"}
I don't know how to fix it or where I can find the logs for troubleshooting.
(I'm using postman for testing)
Could you help me?
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Answers (1)
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Posted by:
KevinG
2 years ago
You will not be able to create a ticket during the authentication process.
Once authenticated, you save the x-dell-csrf-token to use in sequential API calls.
You may want to export your Postman collection so we can see what you are missing?
If you are familiar with Python, this example may help.
https://www.itninja.com/question/how-to-solve-api-disabled-error
