AMP Agent 5.5.25198 not adding host configuration.....!
We are in the process of updating the ampagent and for whatever reason the installation will not complete successfully. My syntax is the same as previous installations but it's not adding the "amp.conf" file to the C:\ProgramData\Dell\KACE directory. Here's what worked in the past....
msiexec /i ampagent.msi HOST=servername.com /qn
Did something change in the new version that I'm not aware of? No one at Kace seems to know what I'm asking..... Please help!
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This is only for new deployments and I'm deploying it as a Post Install Task through the K2. I go to the post installation page in the K2 and select add new K1000 agent installer which provides the default syntax to install the agent along with pointing to the host. It just doesn't work with this version; 5.5.25198. - jsunderman 10 years ago
Answers (7)
According to p.453, it should be similar, but the /qn is next to the /i: http://www.kace.com/support/resources/~/media/Files/Support/Documentation/K1000/v55/K1000-Administrator-Guide.ashx
How are you deploying the agent? Another option would be to rename the msi file.
If you are upgrading agents why are you pushing like an install? Have you tried the recommended upgrade method?
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Oops, I missed that. - jknox 10 years ago
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This is for new deployments with the K2. The upgrades are being done with the K1. - jsunderman 10 years ago
- the order of arguments to MSIExec is irrelevant
- surely the MSI handles upgrades itself? If it doesn't, the vendor needs approaching with The Packager's Baseball Bat.
Finally got it to work with the following syntax
msiexec /i ampagent-5.5.30275-x86_K1000.msi HOST=K1000 /qn
Disregard the msiexec /i ampagent_<FQDN>.msi /qn because I tested it and it didn't work. This came from Dell Kace support and I thought it was odd that the fqdn bein in the msi name. I didn't think it would work but they got my hopes up.... Apologies for posting prematurely.
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You have to rename the file with the FQDN and the command has to be all caps, at least the FQDN does. e.g. msiexec /i ampagent_FQDN.COM.msi /qb - jsunderman 10 years ago
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and did this work for you, because it's not working for me... I don't see anything about this change in the Administrator guide either. The documentation on changes with Kace is beyond frustrating... It's a decent product, but the effort put forth is less than an average by the kace team lately. - harold.moorhead 10 years ago
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Did not work for me either... - geofft 9 years ago
Okay, I got my answer to this one. The "HOST=your.server.name.com" doesn't work anymore with 5.5. The correct syntax is "msiexex /i ampagentname_your.server.name.com.msi /qb" which I am testing as I post this.
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Can't seem to get this to work. Agents do not add after we updated to 5.5. Must manually add agents through K1000 box. What is proper syntax? - geofft 9 years ago