Blue screens affecting Windows 10 deployment
I'm seeing a lot of laptops in the environment getting blue screens. The most specific error code is Unexpected Kernel Mode Trap. We mostly use Thinkpad laptops T430s-T470s. I'm not seeing blue screens on the desktops. Laptops are encrypted using Bitlocker. We have a mix of Windows 10 1709 and 1803 builds. I haven't seen anything from Microsoft about this. I assume it's a KACE deployment problem.
1 Comment
[ + ] Show comment
Answers (0)
Please log in to answer
Be the first to answer this question
See:
https://www.techrepublic.com/blog/windows-and-office/how-do-i-use-windbg-debugger-to-troubleshoot-a-blue-screen-of-death/
OR
https://blogs.technet.microsoft.com/juanand/2011/03/20/analyzing-a-crash-dump-aka-bsod/ - Channeler 5 years ago
https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system
You should not discard drivers, even if you have all of them installed, is very possible a bad driver is causing the issue, the miniDUMP file will clear things out, or let us know what is the STOP error.
For Blue Screens, there isn't a straight forward path, but there are things to be done....
Maybe is a bad driver that causing it, maybe is a temperature issue... - Channeler 5 years ago