KACE Product Support Question
Booting KBE from USB and deploy via K2000
With all the problems in getting the Dell XPS 13 to boot and connect to K2000 via the StarTech USB-to-ethernet, the solution suggested by KACE support is to take a working KBE for that image and create a bootable USB with that specific KBE, and then select the correct deployment once booted into WinPE and onto the K2000.
Problem is that is work for a basic image, but when I try this same process for another image (created in 3.2, now on 3.5) it formats and installs onto the USB instead of the local HDD. I've ensured the installation tasks match the working deployment image, hence why I'm so perplexed as to why this would be the case.
Now the USB-to-ethernet problem on KACE 3.5 I’ve been told will be solved with the SP1 which is due for release in July, however I have deployments which needs to be completed before then, and can’t wait for this patch to be released (which I will add is for hardware confirmed by Dell as compatible and their preferred XPS 13 to solve the simple issue of no Ethernet on the XPS 13).
If anyone is able to provide an answer/solution for this, I’d be extremely grateful as I can’t put our business on hold whilst KACE/Dell figure out that having their own hardware work on their own platform is paramount.