KACE Product Support Question

Capture Public WAN IP Address in device inventory

04/27/2017 1647 views
Kace K1000 reports the internal IP address of nodes / endpoints on the network i.e. / etc. whether on site or off site.  What is the best way to inventory the public WAN IP address in inventory on a recurring basis - check in, log in, full inventory, etc. in order to identify the approximate location of the device being used?  I'd like to be able to capture a public IP address in Kace inventory so the equipment regional location can be easily identified.  If a machine is ever lost, this also aids in knowing its approximate last location.
1 Comment   [ + ] Show comment


  • I have found a much simpler way: http://www.itninja.com/blog/view/k1000-create-a-custom-inventory-rule-that-shows-a-remote-pc-s-external-ip

All Answers

the best way is to use a Custom Inventory Rule.
A few possibilites are described here:
Answered 04/27/2017 by: Nico_K
Red Belt

  • Thanks. I have followed that and the Kace VBS script executes successfully (per the Kace logs) but the file is not saved in C:\Windows and I'm not sure why.

    I did manage to get the script working on one machine by modifying the VBS script slightly (see below). However, it returns this error in Kace for another machine:

    Running as SYSTEM
    Directory DOES exist: C:\Windows\system32\config\systemprofile\AppData\Roaming
    Creating process returned non-zero: C:\Windows\System32\cscript.exe C:\ProgramData\Dell\KACE\kbots_cache\packages\kbots\427\PublicIP.vbs: (5) Access is denied.
    Error Code: 5
    Status Code: 0

    Dim o
    Set objFSO = CreateObject("Scripting.FileSystemObject")
    Set objFile = objFSO.CreateTextFile("C:\windows\PublicIP.txt",True)
    Set o = CreateObject("MSXML2.XMLHTTP")
    o.open "GET", "http://ifconfig.me/ip", False
    objFile.WriteLine "Public IP: " & o.responseText
    • sounds like the file is not found or has no correct rights.
      The curl way works since 7 years without problems
      (and is easier to implement)

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ