Hardware Question

Changed battery on my Dell Optiplex GX620 Version A11 it boots but I can't get into Windows

12/21/2018 693 views

Trying to get past black screen with the f1 and f2 display. Changed the battery 

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All Answers

There may be chances that new battery is not charged, in this case remove and install the battery again and connect the charger.
Answered 09/08/2020 by: shansid
Senior White Belt

remove the battery at first.
It may be a problem with the new battery.
review the BIOS settings.

Do you see any error messages?

If you really need help, you should contact the vendor.
Answered 12/22/2018 by: Nico_K
Red Belt


Following on from Hico_K's advice, check the date and time in the BIOS as removing the battery will lose the current settings.

Answered 12/24/2018 by: olditguy
Second Degree Blue Belt

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