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Miscellaneous Question


Copy Help Desk Ticket Attachments

10/01/2014 1703 views
I am trying to create an "offline" archive of our older tickets. I created a report that gives all the pertinent information, but I would like to be able to keep the attachments as well. Is there a way to access the K1000's hard drive so that I can just copy the files to the backup location?
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