Scripting Question

Create a rule to move ticket from one to another based on the category selected

07/23/2019 300 views


I'm trying to create a rule to move a ticket from queue to another queue based on the category selected in the first queue? If this has been answered , please direct me to the link. I can't seem to find a solution for this issue.


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A Google site search tends to work better than the ITNinja search engine:


Answered 07/24/2019 by: chucksteel
Red Belt

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