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Delete Ticket In K1000

Hello,

Anybody know how to delete a ticket in the K1000? I believe it used to be under actions. Any help would be appreciated, thank you.

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Answers (2)

Posted by: Druis 3 years ago
Third Degree Green Belt
0
It should still be there. Check your settings under the queue details. There should be a check box with 'Allow ticket deletion' beside it.
Posted by: agahlbeck 3 years ago
Orange Senior Belt
0
Thank you, we do not have it checked per queue. 
 
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