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KACE Product Support Question


Delete Ticket In K1000

07/13/2017 2302 views
Hello,

Anybody know how to delete a ticket in the K1000? I believe it used to be under actions. Any help would be appreciated, thank you.
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0
It should still be there. Check your settings under the queue details. There should be a check box with 'Allow ticket deletion' beside it.
Answered 07/13/2017 by: Druis
Third Degree Green Belt

0
Thank you, we do not have it checked per queue. 
Answered 07/13/2017 by: agahlbeck
Orange Senior Belt

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