Does the Kace agent have an intel requirement for Macintosh installs?
When deploying the Kace agent from Kace's provisioning to a non Intel Mac, we get the error below.
Thanks
[05/14/15 10:49:07 AM] Begin provisioning...
[05/14/15 10:49:07 AM] Executing Unix platform provisioning.
STEP 1: CONNECT TCP/SSH - SUCCESSFUL
STEP 2: AUTHENTICATION - SUCCESSFUL
[05/14/15 10:49:08 AM] Target is osx-i386.
[05/14/15 10:49:09 AM] K1000 agent NOT detected via ssh query.
[05/14/15 10:49:09 AM] Attempting remote agent installation.
[05/14/15 10:49:09 AM] Copying K1000 agent installer.
[05/14/15 10:49:10 AM] Running K1000 agent installer.
mp /Volumes/Dell_KACE dev /dev/disk2s1
installer: Error - Dell KACE AMP Agent requires a 64-bit Intel system.
[05/14/15 10:49:15 AM] Verifying installation.
STEP 3: PUSH SCRIPT\PROVISIONING - FAILED
[05/14/15 10:49:16 AM] K1000 agent NOT detected via ssh query.
[05/14/15 10:49:16 AM] K1000 agent KUID:
[05/14/15 10:49:07 AM] Executing Unix platform provisioning.
STEP 1: CONNECT TCP/SSH - SUCCESSFUL
STEP 2: AUTHENTICATION - SUCCESSFUL
[05/14/15 10:49:08 AM] Target is osx-i386.
[05/14/15 10:49:09 AM] K1000 agent NOT detected via ssh query.
[05/14/15 10:49:09 AM] Attempting remote agent installation.
[05/14/15 10:49:09 AM] Copying K1000 agent installer.
[05/14/15 10:49:10 AM] Running K1000 agent installer.
mp /Volumes/Dell_KACE dev /dev/disk2s1
installer: Error - Dell KACE AMP Agent requires a 64-bit Intel system.
STEP 3: PUSH SCRIPT\PROVISIONING - FAILED
[05/14/15 10:49:16 AM] K1000 agent NOT detected via ssh query.
[05/14/15 10:49:16 AM] K1000 agent KUID:
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Answers (1)
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Posted by:
jknox
8 years ago
Intel is an installation requirement. I believe the last agent that supported PowerPC was one of the 5.4 versions.
OS X 10.6 – 10.10 are supported, but it very well could be 64-bit Intel processors also. I don't think I have a non-64 bit system to test with. I'll check into it.
One option for inventorying this system would be agentless inventory.
OS X 10.6 – 10.10 are supported, but it very well could be 64-bit Intel processors also. I don't think I have a non-64 bit system to test with. I'll check into it.
One option for inventorying this system would be agentless inventory.
