/build/static/layout/Breadcrumb_cap_w.png

KACE Product Support Question


Duplicate PCs

03/12/2012 2886 views
We are always rebuilding Macs and PCs here (using our K2000), which means that unfortunately our K1000 has many duplicate machines appearing with the old imaged PC and the newly imaged PC. Is there anyway to get the K1000 to notice duplicate machines by comparing the MAC address or the machines serial number and update the existing asset as opposed to creating a new one?

Cheers guys

Mike
Answer Summary:
The KBOX will use the KUID as the match. If you can run a post install to update the KUID that is generated with the old ID then you could but it won't do it automatically. Re-imaged devices will show up as duplicates this article might help. http://www.kace.com/support/kb/index.php?action=artikel&cat=2&id=1136&artlang=en
0 Comments   [ + ] Show comments

Comments



Community Chosen Answer

3
The KBOX will use the KUID as the match. If you can run a post install to update the KUID that is generated with the old ID then you could but it won't do it automatically. Re-imaged devices will show up as duplicates

this article might help.

http://www.kace.com/support/kb/index.php?action=artikel&cat=2&id=1136&artlang=en
Answered 03/12/2012 by: nshah
Red Belt

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

All Answers

0
We have a strict policy of only installing the client after a computer gets reimaged, and making sure the computer gets the same name as it had prior to reimage (asset tag numbers for us), making sure that the original inventory item no longer exists so that the new one generated ties itself to the original asset record, yet we still get a number of duplicates. Any other advice short of wiping the entire database and starting from scratch? ( which I would love to do even with the loss of data)
Answered 03/12/2012 by: JesseLara
Orange Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ