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Email formatting in Service Desk email rules

01/24/2019 282 views

Is it possible to add formatting (like bold) to emails generated by Service Desk email rules?

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It's not available yet. You can add your vote here https://kace.uservoice.com/forums/82699-sma-k1000/suggestions/7016256-allow-html-markup-in-custom-rule-email-results

Answered 01/25/2019 by: AbhayR
Red Belt