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Email reports not functioning properly- coming in blank

This is my SQL script to look at user's uptime > 7 days (I am on 5.4 SP1):

SELECT USER_NAME, uptime, name

FROM MACHINE M

WHERE uptime > 7

ORDER BY user_name asc

It works great if you view in it Kace via HTML. However, when i set this up to run as an email report, this is what i get:


0 Comments   [ + ] Show comments

Answers (3)

Posted by: jdornan 11 years ago
Red Belt
1

Make sure the name doesnt contain > or : try uptime report and try that

Posted by: nshah 11 years ago
Red Belt
0

The only other thing i can think of is you still have Classic Reports as tab and you don't want to use that engine. If you don't, I can't think of anything else within the KBOX that would be causing it. 

 

Sorry


Comments:
  • what do you mean by that? - areiner 11 years ago
  • When in reporting, there is the Report , Schedule Reports...etc..some KBOX have kept the Classic Reports tab during upgrades. If you don't see it there, you don't have it. - nshah 11 years ago
  • see below. - areiner 11 years ago
Posted by: areiner 11 years ago
4th Degree Black Belt
0

Looks like I have it, but i am not using the email report from there, i am using it from Email Alerts and choosing "Add New computer notification" 


Comments:
  • Honestly...if you are only running this daily I would use the reports as it gives you more control and also the setting to not send a report if there isn't anything to report. If you still want to use Email Alerts and its not working, you may need to involve support to check it out. - nshah 11 years ago
  • Yeah i think i am, i really appreciate your help. I will post back here with a solution from Dell. - areiner 11 years ago
 
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