Email Rule Event Query
Is there a way to query an email rule event that has completed. I would to confirm if the rule actually did launch and send the email to the submitter. I did not see anything in the HD_TICKET_CHANGE or HD_TICKET_CHANGE_FIELD tables. Thanks a bunch!
1 Comment
[ + ] Show comment
-
Thanks chucksteel, I currently have something setup like that. Just hoping there was a datetime stamp somewhere in the database I can reference back similar to the rule log information. - kaneda0149 10 years ago
Answers (1)
Please log in to answer
Posted by:
chucksteel
10 years ago
I will normally check the box to add a comment to the ticket with something like "Emailed submitter on ticket creation."
