KACE Product Support Question
Error when saving to documents after K2000 deployment
We recently deployed over 100+ images to new machines we got (Optiplex 3010) and they seem to all be getting an error when trying to save to servers. We are using our dell k2000 to image and deploy. This has never happened with previous deployments.
The error users are getting now is "There has been a network or file permissions error. The network connection may be lost. (\\easifile\users\dchang\test.docx)." However the users are able to save locally then drag the document to wherever they needed it to be.
It only gives me issues when I am trying to save something using any app from MS. Whether is Word, Excel or powerpoint. etc. I can save stuff using Paint or Notepad. I uninstalled and reinstalled MS Office 2010 pro+ and no fix.
I remapped all the drives even though they are associated with our login script which didn't help either.
We are kind of hit a brick wall here so I was wondering if anyone here can give me a hand. Please let me know if there is any additional information that is needed.