Systems Management Question
How can I adjust the size of the "notes" field types in Dell KACE 1000 ticketing queues?
03/24/2016 1397 views
I am wondering if it is possible to increase the initial size of the custom boxes in K1000? I see in the queue configuration under the ticket list layout there is a "width" option, but that setting does not seem to affect the actual size of the custom box when creating a ticket.
I have tried to use different "field types" to see what works best, and it seems the "Notes" field type is the best at creating a comments like box, but unfortunately I am being requested to increase the initial size of those boxes. I posted a screenshot below of what I am talking about.
They would preferably like to have each box be wide enough to occupy its own row essentially.
Answer Chosen by the Author
Please log in to answer
There isn't a way to do this through the GUI but professional services can probably accomplish it for a fee.
Answered 03/25/2016 by: chucksteel