/build/static/layout/Breadcrumb_cap_w.png

Systems Management Question


How can I adjust the size of the "notes" field types in Dell KACE 1000 ticketing queues?

03/24/2016 1397 views
Hey there,

I am wondering if it is possible to increase the initial size of the custom boxes in K1000? I see in the queue configuration under the ticket list layout there is a "width" option, but that setting does not seem to affect the actual size of the custom box when creating a ticket.

I have tried to use different "field types" to see what works best, and it seems the "Notes" field type is the best at creating a comments like box, but unfortunately I am being requested to increase the initial size of those boxes. I posted a screenshot below of what I am talking about.

They would preferably like to have each box be wide enough to occupy its own row essentially.

Any ideas??

thank you!

kEHxtS.png
Answer Summary:
0 Comments   [ + ] Show comments

Comments


Answer Chosen by the Author

1
There isn't a way to do this through the GUI but professional services can probably accomplish it for a fee.

Answered 03/25/2016 by: chucksteel
Red Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ