How to restore deleted devices in K1000
Recent we had a employee with admin rights delete some devices that are still in inventory and in use. He also deleted them from assets.
How can I restore them to show up in inventory?
I tried amptool.exe retrust and tried using the Kat tool but neither helped.
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Answers (3)
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Posted by:
KevinG
3 years ago
Collect the \ProgramDate\Quest\KACE\konea.log and the \ProgramDate\Quest\KACE\user\KAgent.log for review and submit to support if you open a ticket with them.
Posted by:
kennedyro
3 years ago
Found the answer - an ex-employee set the agent inventory to be set off every 15 minutes causing devices to not be able to complete inventories before starting another one.
