Systems Deployment

Hi, my guess is that other machines work fine with ipxe but this one, if that is the case, there is not much that can be done from the SDA perspective. You can try using the ipxe debug to see if at least it shows more information, a specific error or something. You can see the details about that process here:

https://support.quest.com/kace-systems-deployment-appliance/kb/4268644/how-to-troubleshoot-pxe-boot-by-using-the-ipxe_debug-efi-binay

On the other hand, it looks like that model is problematic, I've seen a lot of forums complaining about similar problems with PxeBoot, see this as an example:

https://h30434.www3.hp.com/t5/Business-Notebooks/iPXE-and-HP-Elitebook-Gen10/td-p/8711112

So if you get no useful info from the iPxe debug, my next step would be using a network dongle or a docking station (if possible) as a work-around or reaching HP to see if the there is anything special that can be done on that model to fix the problem.

Hello !

I was able to solve my problem. In fact, I had to reconfigure DHCP options in order to send the snponly.efi file instead of ipxe.efi file.

However, the snponly.efi file may not work with all the computers of your computer park but at least it works with G10 Models.

Hope it will help !

@ zgillette:  We tried some G6 models but no G9 models yet. I just modified DHCP options entry and restarted DHCP server service

Thank you for the feedback!  I'm working with HP and sent one of our problematic devices in to them to figure out.  I'll keep everyone here updated.  I'm going to keep this open until they figure it out.

Hi,

is there any update /solution on this issue ? We are facing exact same issue (HP EliteBook 840 G10) and weren't able to solve it yet.

We also checked that there is a newer Bios version for our 840G10 model which we will try later this week to use orginal DHCP settings with ipxe.efi again in order to have no issues with older models as well

I just went in and changed the name to snponly.efi under the ipxe.efi entry and restarted the DHCP Server service.  However, it is still trying to boot through ipxe.efi.  Do I have to create an entirely new entry?

No I didn't set new entry, Just modified entry and saved and restartet DHCP server service. Just to ensure. You changed settings on DHCP server which is responsible for clients you want to image right ? Asking because we have different DHCP Servers

Did you check DHCP settings after change to show right entry ? Somethings I also forget to hit "apply"

This is what I currently have:

Hmm weired. And still not working ? Did you see my comment about latest Bios driver from HP. Did you check if there are newer ones for your model ? Or did you already install latest ones ? Did you try to delete the second entry (undionly.kpxe) just for testing it it works then?

I guess I can disable the undionly, since that's quite old now.  I'm thinking I'm going to re-create the other one for just that particular subnet to see if that helps at all.

So, in order to get it to work, all I had to do was rename the ipxe.efi to snponly.efi.  The problem was that I had 2 DHCP servers that weren't on HA.  I was fixing one, but the settings weren't going to the other.  After doing the other one, it worked!  Thank you all for your help.  

I still have a call in with my HP account exec and finding out why they aren't relaying this information to their customers.  If anyone would like to know what they say, let me know!