Systems Management Question

I am trying to remote into my users dell laptops running Windows Vista but it's not working.

11/28/2012 906 views

I am using the remote desktop manager through the company server, I've entered the ip address of  the host machine and it doesn't connect. I realize that inthe vista machines you have to 'right click' computer and manage the features that may not be turned onbut I checked that already.

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could be the RDP or Firewall settings on the laptop

Answered 11/28/2012 by: SMal.tmcc
Red Belt

  • I'll give that a shot thx..I'm off until next week so I'll try it then

Is this a Home Premium, Starter, or other "limited" version of Vista? You can't control those machines with remote desktop. http://windows.microsoft.com/en-US/windows-vista/Connect-to-another-computer-using-Remote-Desktop-Connection

Answered 11/28/2012 by: Ben M
9th Degree Black Belt

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