Is it possible to use HTML in KB articles to enter data into a comment?
Eventually, our goal would be to do something like chaining the submission of the entered data in these KB articles to create form data in a department-shared Google Sheet (or Excel spreadsheet). Also, if there is a more elegant way to bridge KACE ticket updates to an outside source that we are not thinking about, we would also be interested in what others have used for this.
Thanks for the feedback and suggestions!
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