Scripting Question

Is there a way to automate/schedule a new ticket creation on a weekly basis?

07/08/2015 2022 views
I'm trying to setup a process or ticket rule that automatically creates a new ticket every monday morning as a reminder to take action for routine maintenance. Anyone have something similar setup within the Service Desk queue?
0 Comments   [ + ] Show comments


All Answers


I came up with a solution for this and wrote a blog last week, its not perfect but it may help


Answered 07/08/2015 by: Hobbsy
Red Belt

This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ