Systems Management

Using a KACE SMA Service Desk process (formerly workflow), is there any way to generate (or not generate) a child ticket based on data from the parent ticket?

Real world example -- we're using a process for onboarding employees.  One of the questions the supervisor has to answer on the parent ticket for the incoming person is whether or not they should be included on our School's cell phone plan.  The parent ticket generates multiple child tickets, including one for "discuss cell phone options with new employee" that is assigned to me.

When I get one of these tickets, I look at the data that is passed from the parent ticket.  If the response to the cell phone question is "No," I immediately close the ticket -- no further work is required.  (if the answer is yes, then I proceed down a different pathway.)

But I really don't need this child ticket to be generated at all if they answer no to that question.  And there's a similar situation for our OFFboarding process.

So -- any way for KACE to conditionally generate child tickets based on parent ticket data?  I think the answer is no -- I can't find any functionality that looks like this -- but maybe I'm missing something.  Thanks in advance.