Best Practices Question
Issues with Digital Certificates and Service Desk
06/22/2017 832 views
After updating the K1000 to 7.1.149 emails sent to the service desk with a digital certificate get the body of the message stripped. This generates a blank ticket with only the the subject of the email. This was fine before updating and all emails went through without problems. I contacted support, but they mentioned this feature was not supported. This seems strange as it worked before the update. Has anyone experienced this or has a way of working around this?
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