Software Deployment Question

iTunes 11 suppress reboot

05/21/2013 5796 views

I'm having problems getting itunes to install without rebooting the workstation. 

I've tried:



Neither stopped the reboot after installation.  I didn't have this same issue with iTunes 10. 

Answer Summary:
Set the property IS_ASU to "0" and this CA will not execute and it will not reboot after install.
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Community Chosen Answer


I took a look in the iTunes64.msi and it seems that after InstallFinalize is set a Custom Acction called Set_REBOOT with the condition IS_ASU="1".

Set the property IS_ASU to "0" and this CA will not execute. I didn't test this, but you can do it very easy.

Also, you can create a MST and remove this CA from msi script.

Answered 05/22/2013 by: terebent
Second Degree Brown Belt

  • Setting IS_ASU to "0" stopped the reboot. I overlooked that when I was making my changes. Thanks.
  • Thank you for this information!

All Answers


Might want to try:


That is what I use in my .bat file to install iTunes and I do not recall needing to reboot with it.  From what I can tell, the /norestart works for everything but the AppleApplicationSupport installer, which is what requires the reboot=suppress option.

Answered 05/21/2013 by: andrew_lubchansky
2nd Degree Black Belt

  • Since itunes being a vendor MSI , check the custom action table , I have had many instances wherein the reboot was called for , from a custom action and i m a bit skeptical about the same custom action used in this case too. Also refer the log file, there has to be something related to reboot.

I assume you have tried the suggestions here?  http://www.itninja.com/software/apple/itunes/11-1184

This might help too: https://wiki.as.emory.edu/display/ECITDT/Packaging+iTunes+for+Windows

Answered 05/21/2013 by: jknox
Red Belt

  • Yes, I've looked at those suggestions, and they work fine for iTunes 10, but somethingseems to be different with the msi for 11. Specifically, I'm installing version 11.0.3
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