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Miscellaneous Question


K1000 Admin interface unresponsive in Chrome browser

02/15/2016 2020 views
When using the K1000 we are finding out that Chrome does not work, upon logging in your will get a partial admin interface, left pane and top pane, dashboard is empty.
Have tried on different workstations, deleted cookies, history, etc.
Works fine in IE11 and Firefox.  Has anyone come across this issue?
Current Version: 6.4.119927
2 Comments   [ + ] Show comments

Comments

  • Hi Erietech

    What version of Google Chrome do you run?
    Are there any extensions running i.e. Ad blocker?
    Have you recently upgraded KACE?
  • disable the license widget in another browser.
    This widget is known to cause such issues in 6.4 (and in my case always Firefox is affected, but Chrome works fine)

All Answers

0
I use Chrome all the time for everything that I do in the admin interface. I even use Chrome when making changes to the configuration of the K1000.  

I have never experienced the issue that you are seeing. 
Answered 02/23/2016 by: scarpent
6th Degree Black Belt

0
Sorry for the late reply, we are using a trial version of the KACE1000 Express.  Looking at the issue the widgets are causing the issues, I can use KACE with Chrome fine as long as I stay away from the home page.  Since this version is limited in scope, editing the widgets on the home page is not possible.

I do thank everyone for their answers and insights.
Answered 03/01/2016 by: erietech
Senior White Belt

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