KACE Product Support Question
K1000 Archived devices
10/24/2017 4991 views
I've got a quick question that i hope will be quite painless...I've got current devices in my inventory that have recently gotten archived after 30 days of inactivity and are now in my asset list (this process is great so it doesn't use licenses)
I've found that some of my workstations that have been archived i need to be back in my regular device inventory as "active". I have workstations that are possibly only used 2 every 6 months or so. I didn't think anything of this as i assumed once the machine came online the agent would report back and make the device active again. That unfortunately doesn't seem to be the Kace :(
I'm looking for any recommendations on having machines like this stay in inventory or if there is away to un-archive the device in question?