/build/static/layout/Breadcrumb_cap_w.png

KACE Product Support Question


K2000 drivers_postinstall write protected?

04/04/2013 3787 views

Hi,

I'm running K2000 3.5.76460.

My issue is about the drivers_postinstall share. I could create and delete folders and files there (at least before updating to 3.5 as far as I remember right), but suddenly this does not work anymore.

When I try to create a folder I'm getting an "access denied" error.

I still can read the folder and it's contents, but I can't write to drivers_postinstall anymore.

There was an issue in the past I read about that was fixed with the "drivers feed patch" or something.
I tried the driver feed with the E6520 package but removed it later. Maybe this caused my problem?

Any suggestions on this? Thank you in advance!


Christian 

Answer Summary:
.
0 Comments   [ + ] Show comments

Comments


All Answers

0

Ours is the same, if you look at permissions everyone had read rights and nobody has all rights.  I believe this is by design to keep you from messing up the driver feed.  You may want to open a ticket to verify this.

Answered 04/04/2013 by: SMal.tmcc
Red Belt

0

We have gotten around this issue by going into the driver feed and changing the settings, saving them and then changing them back.  Also try downloading a small driver feed and see if that resets the permissions. It shouldn't be doing this but this is how we got around the issue. It if persists contact support.

Answered 04/04/2013 by: Timi
7th Degree Black Belt

  • "downloading a small driver feed" did it for me, suddenly it worked again.
    I will forward this to the support anyhow...
0

This is an unsual issue but occurs since 3.4SP1 (3.4.6something) and also in the 3.5GA.

Check which user is the owner (I assume the user nobody)

If yes, contact the support. A L3 will fix it via webex or via tether.
I've read the issue will be fixed in 3.5SP1 but not shure if it is really fixed then.

Answered 04/04/2013 by: Nico_K
Red Belt

0

This is a known issue and downloading a Driver Feed will fix the permissions issue.

Answered 04/09/2013 by: andrew_lubchansky
2nd Degree Black Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ