KACE Product Support Question

K2000 Remote Site Appliance (RSA) Password Reset?

07/27/2015 3791 views
Is there a way to reset the default "admin" password for the RSA?  I have done some searching but the only password reset I have found is involving the K1000 and using netdiag as the user and password and running klogin_reset to reset the password.  I could just blow away the RSA, build a new and resync but I would rather not do that.  I just used this password 4 or 5 days ago and I am the only one that uses the appliance.  I had it linked also using LDAP but now that doesn't work NOR does the local admin user password.  I have console access of course but the commands you get are limited and none of them seem to deal with password resets.  I know the password I am using is right which makes this even more puzzling.  Cache has been cleared, different browsers tried, nothing seems to work.  Thanks.

K2000 RSA 3.7.113042
Answer Summary:
0 Comments   [ + ] Show comments


Answer Chosen by the Author

Thanks for all the non answers.  I ended up just destroying the RSA and recreating.
Answered 07/28/2015 by: jason.williams
Yellow Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ