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KACE Product Support Question


K2000 Remote Site Appliance (RSA) Password Reset?

07/27/2015 3791 views
Is there a way to reset the default "admin" password for the RSA?  I have done some searching but the only password reset I have found is involving the K1000 and using netdiag as the user and password and running klogin_reset to reset the password.  I could just blow away the RSA, build a new and resync but I would rather not do that.  I just used this password 4 or 5 days ago and I am the only one that uses the appliance.  I had it linked also using LDAP but now that doesn't work NOR does the local admin user password.  I have console access of course but the commands you get are limited and none of them seem to deal with password resets.  I know the password I am using is right which makes this even more puzzling.  Cache has been cleared, different browsers tried, nothing seems to work.  Thanks.

K2000 RSA 3.7.113042
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Thanks for all the non answers.  I ended up just destroying the RSA and recreating.
Answered 07/28/2015 by: jason.williams
Yellow Belt

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