KACE Product Support Question

Kace Agent install as Post Install task.

06/13/2014 5461 views
I am installing the KACE agent as a post install task to a WIM Image, and it says it fails with an unknown error. If I hit the resume tasks option it finishes the image and after it reboots the KACE Agent is installed and working. Any ideas why it says it failed if it is actually working?
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  • Is this version 3.6x? If so the start/wait might be an issue. It changed with version 3.6

All Answers

what command are you using to install it.  This my post command.

start /wait msiexec /qn /i "\\kbox\client\agent_provisioning\windows_platform\ampagent-6.0.1079-x86.msi" HOST=kbox.tmcc.edu

Answered 06/16/2014 by: SMal.tmcc
Red Belt

  • I am using
    msiexec /i ampagent-5.5.30275-x86.msi HOST=IP address /qn
    This has always worked on scripted installs. This is our first shot at using WIMs. Does it make a difference?
    • All I use are wims. Is that the only command in your post task?
      Was the agent ever installed on your master prior to sysprep?
      • Agent was never installed on the master, I have a user cleanup batch file that deletes a tempuser and enables the administrator account, and a rename computer script running as post install as well.
      • my only thought is to try with the dns name vs the ip for the host= switch
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