08/07/2019 112 views

Subject: K1000 - Patch Download Failed


Network Connectivity checks performed on the following urls failed:

  • kace.cdn.lumension.com/kace/kbox3-ec.xml Response Code:502

Inorder for the patch downloads to work, it is necessary for the K1000 server to reach these urls.
Please check your network configuration to verify nothing is blocking access to the above mentioned urls.

Hint: If proxy server is being used, you might have to add an exception for these urls. Please check the server logs for more information. 

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All Answers


This is from Kace Slack

Sorry guys, we're aware the patch feed is down at the moment. We have a high priority issue open with Ivanti (the third-party vendor hosting the feed) now.
I'll update you as we find out more.
Answered 08/07/2019 by: SMal.tmcc
Red Belt

  • the issue is solved