KACE Product Support Question

Kace Go App issue - recent tickets option displaying all tickets instead of recent tickets

11/05/2018 565 views

Dear Kace,

I recently updated to the latest Kace Go App (5.0.1030) and notice that when I view the "Recent Tickets" instead of displaying recent tickets it displays all the opened tickets in our queue.  Can you guys looks into that for us and see if you can correct this bug.



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All Answers


Is this happening on IOS or Android?

I just tested it on Android, and is working as expected, just showing the most recent tickets and not all tickets.

Answered 11/09/2018 by: Raor
White Belt

  • This is only happening on IOS devices. Currently using IOS 12.01 and my co-workers are also having the same result.
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