KACE Product Support Question
Kace K1000 not detect new version
We have the Kace K1000 Systems Management Appliance, it is not detecting new versions of software.
We have the Visual Studio 2017, Office Home and Business 2019 for example, but the softwares are not detected in the software item, or in Software Catalog, or in License Compliance.
Already reinstall the Software Catalog, check the database, force inventory in the desktops, but nothing solves.
Kace K1000 version 9.0.270.
Kace agent version 9.0.167.