KACE Product Support Question

KACE SDA installing Office 2019

03/04/2019 3003 views

 I 've followed the instructions for setting up Office 2019 from here:


But I was wondering if there any other options available because, when I downloaded Office 2019 it's a 3.4 GB file and it's giving me time out to upload it to kace to be deployed with a scripted installation.

Are any other ways available to get Office 2019 working with KACE 2100 or do I have to create task with the setup instrucctions as shown on the post.


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Community Chosen Answer


You need to put the 3.4Gb file in the SDA clientdrop [\\sdaip\clientdrop] and then on your application task, select the file from the clientdrop dropdown menu.

Answered 03/04/2019 by: cserrins
Red Belt

  • The problem you will run into is the config.xml has the path for the files coded into it by the OCT.

    I am doing images so I prestage the install in the image (c:\temp) and call the setup post then delete the files.

    What you want to do is to zip just the setup.exe and config file.
    Post copy those files to c:\temp (I have precreated this dir in a previous task)
    then call
    setup.exe /download config.xml
    setup.exe /configure config.xml

    You may be able to include a batch file to call the install from the Kace temp directory that is used to stage all post tasks in also instead of copying them to a temp location
    • Well, you could set the file path as %cd%\setup.exe etc, where cd stands for “current directory”
      • never thought to put that variable in the the xml files SourcePath. I will test that and get back to this post.
        typical OCT XML file below

        <Configuration ID="9c80d31f-60fd-4a03-9bae-8c9c33ea3339">
        <Info Description="admin kms install" />
        <Add OfficeClientEdition="64" Channel="PerpetualVL2019" SourcePath="q:\" AllowCdnFallback="TRUE" ForceUpgrade="TRUE">
        <Product ID="ProPlus2019Volume">
        <Language ID="en-us" />
        <ExcludeApp ID="Groove" />
        <ExcludeApp ID="Lync" />
        <ExcludeApp ID="OneDrive" />
        <ExcludeApp ID="OneNote" />
        <ExcludeApp ID="Outlook" />
        <Property Name="SharedComputerLicensing" Value="0" />
        <Property Name="PinIconsToTaskbar" Value="TRUE" />
        <Property Name="SCLCacheOverride" Value="0" />
        <Updates Enabled="TRUE" />
        <RemoveMSI All="TRUE" />
        <Setup Name="Company" Value="TMCC" />

All Answers


The way that I have deployed Office/Project/Visio 2019 in the past few months - K1000, was by creating an config.xml file which you can generator one from https://config.office.com/

Note: You can name the config file that you generated anything. Example: Office2019config.xml

You will want to zip the Office2019config.xml and the setup.exe files.

Login into KACE and upload the ZIP file that you just created:

Inventory > Software > Choose Action > New

Upload the zip file that you just created.

Configure Office 2019 Deployment

Distribution > Choose Action > New

Select "Software" as your Inventory option.

Under "Installation Options"

Select the "Override default installation" options and input the following command under "Full Command Line:" 

setup.exe /configure Office2019config.xml

Insert the name of the computer that you want to deploy the installation to.

Click "Run Now"

After clicking “Run Now” you will be prompted to save changes. Click “Yes”

PLEASE NOTE: After deploying computer(s), go back to the “Deploy” Section and click the “Remove All” button. If this is done, KACE will continue to try to deploy software to those computer(s) listed.

Please feel to contact me if you want any assistance.

Answered 03/04/2019 by: ranchristian
Senior White Belt

  • I have a problem with pushing office, can you help me?

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