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KACE Product Support Question


LDAP Labels assigned incorrect users

09/24/2014 4065 views
Setup: K1000 v6 with the LDAP hotfix installed.

Disclaimer: I've never used the LDAP labels before, so I could just be misunderstanding something basic. I've imported the labels from LDAP and would like to begin utilizing them. By following the guide, I came up with the following setup:

Base DN: DC=random,DC=company,DC=com

Search Filter: (&(samaccountname=KBOX_USER)(objectcategory=user)(memberof=CN=Group Name,OU=Level 2,OU=Level 1,DC=random,DC=company,DC=com))

Label Attribute and Label Prefix are blank.

When I click the test button, the search succeeds with 10 entries found, as it should. However, once I run a manual user import to apply this label it gets applied to nearly 600 of my 2000 users. What am I missing?
Answer Summary:
You need to change KBOX_USER to KBOX_USER_NAME.
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You need to change KBOX_USER to KBOX_USER_NAME. It's an inconsistency in KACE that affects the LDAP labels. 
Answered 09/24/2014 by: h2opolo25
Red Belt

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  • But if I change it to KBOX_USER_NAME I get 0 entries found. The results show that that part of the search filter gets translated to (samaccountname=*_NAME).
    • That is correct, but when it actually does the import to labels it will do it correctly. I guess that's another "bug" with it.
      • KACE logic hurts my brain sometimes, but it worked! Thank you!

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