KACE Product Support Question
List Associated Assets
06/08/2017 851 views
I am reconfiguring our user termination queue and am trying to figure out how I can pull the assets associated with the specific user that is getting disabled. I know the system does it already from the fact that it lists associated assets in the user account information and you can filter list of assets to associate with a ticket based upon the submitter of a ticket.
Is there an easy way that anyone else might already know for me to configure a report or use a custom ticket rule to pull that for a specific user (specified by a dropdown in a ticket) and then attach it to the termination ticket to use as a reference/checklist for the assets that are returned?
Be the first to answer this question