Software Deployment Question

Lync updates install Lync despite it being not installed

05/08/2015 1755 views

I've created a custom MSP for Office 2013 using the OCT and I've changed Lync to not available and locked. Despite this, when I install it Lync is not there however the minute I install any Lync update, doesn't matter which, all the Lync files suddenly are there and it's shown in the Office start menu group.

Anyone experienced this?

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To clarify why I'm installing this update when Lync isn't installed - Office updates are installed regardless of what products you have installed - it's built in to the detection method of the updates. We use SCCM to deploy updates and if I deploy a Lync update to a group of machines with and without Lync they're all going to install it, this is expected and normal behaviour.

What isn't normal is the fact that when I look at my OCT file I don't have Publisher, InfoPath, Lync or OneDrive for Business selected. When I install the Office 2013 package with the OCT file and then scan for updates, I get updates installed for all four products I didn't select as installed and none of them are enabled/installed besides Lync.

I have also confirmed that if I install Office 2013 and then look in appwiz.cpl that Lync is showing as not available yet after installing any Lync update it is enabled.
Answered 05/10/2015 by: bos302
Purple Belt

Why would you run an update for an app you don't have? And why would expect any different behaviour when you do that?!? Bizarre...
Answered 05/08/2015 by: VBScab
Red Belt

Sounds almost like the reverse problem in this post - which is where Lync was set to install, but no shortcuts etc. were created.

Could it be that it is actually there, but without the shortcuts, and when you install a patch (but as VBSCab has asked why run a patch for software that isn't installed anyway) it 'fixes' itself and then shows the shortcuts?

On a system without the patch check whether a 'modify' of Office shows Lync being installed or not and go from there.

Either way it might be work conducting tests with the OCT patch mentioned in the post.

Answered 05/08/2015 by: dunnpy
Red Belt

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