/build/static/layout/Breadcrumb_cap_w.png

Nagios Integration

Is there any way to integrate the K1000 ServiceDesk with nagios?  I want to have our nagios monitoring create tickets when there are alarms.  The problem comes when you get a 'clear' alarm and need to close the ticket automatically.  As far as I know there aren't any APIs that could be scripted against.  

One method I'm investigating is using direct database access.   Maybe I could also use a custom ticket rule.  

Has anyone done this integration before?

1 Comment   [ + ] Show comment
  • You can create ticket using email and change the status of them via email as well.
    http://www.itninja.com/blog/view/kace-changing-ticket-status-via-e-mail
    The database access is anyway read only.
    Hope that helps,
    Kind regards,
    Marco - StockTrader - StockTrader 8 years ago

Answers (0)

Be the first to answer this question

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ