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Patching Acrobat Professional 10.1.0

Several months ago I downloaded Acrobat Pro 10.0.0 and updated it to 10.1 via this method.

Extract the original .exe file into a directory. I also downloaded the 10.1 patch AcrobatUpd1010.msp

Created an admin install point + patched to 10.1 via this command:
msiexec /a acropro.msi /p acrobatupd1010.msp

That created the install point in a directory I specified. I then used the Adobe Customization Wizard to put in our settings. The result is a 1.2 gig file.

Now that 10.1.1 is released I have downloaded the quarterly update AcrobatUpd1011.msp

How do I just push out the 110 meg update?

I have tried to just run: msiexec /update AcrobatUpd1011.msp but the log file comes back saying product not found. Adobe 10.1 is installed and the GUID matches. I verified by looking in the HKLM\Software\Microsoft\Windows\Current Version\Uninstall area.

I'll attach the log file below.

I'd rather not go through what I did above but use the 10.1.1 msp file and push out another 1.2 gig update. :(

Thanks for any assistance.

=== Verbose logging started: 9/15/2011 7:06:10 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (AC:08) [07:06:10:604]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (AC:08) [07:06:10:604]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (AC:A4) [07:06:10:620]: Resetting cached policy values
MSI (c) (AC:A4) [07:06:10:620]: Machine policy value 'Debug' is 0
MSI (c) (AC:A4) [07:06:10:620]: ******* RunEngine:
******* Product: {AC76BA86-1033-F400-7760-000000000005}
******* Action:
******* CommandLine: **********
MSI (c) (AC:A4) [07:06:10:620]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (AC:A4) [07:06:10:620]: Cloaking enabled.
MSI (c) (AC:A4) [07:06:10:620]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (AC:A4) [07:06:10:635]: End dialog not enabled
MSI (c) (AC:A4) [07:06:10:635]: Original package ==> C:\Windows\Installer\102c6.msi
MSI (c) (AC:A4) [07:06:10:635]: Package we're running from ==> C:\Windows\Installer\102c6.msi
MSI (c) (AC:A4) [07:06:10:651]: APPCOMPAT: Uninstall Flags override found.
MSI (c) (AC:A4) [07:06:10:651]: APPCOMPAT: Uninstall VersionNT override found.
MSI (c) (AC:A4) [07:06:10:651]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (c) (AC:A4) [07:06:10:651]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-1033-F400-7760-000000000005}'.
MSI (c) (AC:A4) [07:06:10:651]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (AC:A4) [07:06:10:885]: MSCOREE not loaded loading copy from system32
MSI (c) (AC:A4) [07:06:10:885]: Original patch ==> C:\dump\AcrobatUpd1011.msp
MSI (c) (AC:A4) [07:06:10:885]: Patch we're running from ==> C:\dump\AcrobatUpd1011.msp
MSI (c) (AC:A4) [07:06:10:885]: SOFTWARE RESTRICTION POLICY: Verifying patch --> 'C:\dump\AcrobatUpd1011.msp' against software restriction policy
MSI (c) (AC:A4) [07:06:10:885]: SOFTWARE RESTRICTION POLICY: C:\dump\AcrobatUpd1011.msp has a digital signature
MSI (c) (AC:A4) [07:06:11:431]: SOFTWARE RESTRICTION POLICY: C:\dump\AcrobatUpd1011.msp is permitted to run at the 'unrestricted' authorization level.
MSI (c) (AC:A4) [07:06:11:431]: SequencePatches starts. Product code: {AC76BA86-1033-F400-7760-000000000005}, Product version: 10.1.0, Upgrade code: {AC76BA86-0000-0000-7760-7E8A45000000}, Product language 1033
MSI (c) (AC:A4) [07:06:11:431]: PATCH SEQUENCER: verifying the applicability of minor upgrade patch C:\dump\AcrobatUpd1011.msp against product code: {AC76BA86-1033-F400-7760-000000000005}, product version: 10.1.0, product language 1033 and upgrade code: {AC76BA86-0000-0000-7760-7E8A45000000}
MSI (c) (AC:A4) [07:06:11:431]: PATCH SEQUENCER: minor upgrade patch C:\dump\AcrobatUpd1011.msp is not applicable.
MSI (c) (AC:A4) [07:06:11:431]: SequencePatches returns success.
MSI (c) (AC:A4) [07:06:11:431]: Final Patch Application Order:
MSI (c) (AC:A4) [07:06:11:431]: Other Patches:
MSI (c) (AC:A4) [07:06:11:431]: Unknown\Absent: {AC76BA86-A440-0000-A440-7A8C400A1011} - C:\dump\AcrobatUpd1011.msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
C:\Windows\Installer\102c6.msi
MSI (c) (AC:A4) [07:06:11:431]: Product: Adobe Acrobat X Pro - English, Français, Deutsch - Update '{AC76BA86-A440-0000-A440-7A8C400A1011}' could not be installed. Error code 1642. Additional information is available in the log file c:\dump\1.txt.

MSI (c) (AC:A4) [07:06:11:431]: Windows Installer installed an update. Product Name: Adobe Acrobat X Pro - English, Français, Deutsch. Product Version: 10.1.0. Product Language: 1033. Manufacturer: Adobe Systems. Update Name: {AC76BA86-A440-0000-A440-7A8C400A1011}. Installation success or error status: 1642.

MSI (c) (AC:A4) [07:06:11:431]: Note: 1: 1708
MSI (c) (AC:A4) [07:06:11:431]: Product: Adobe Acrobat X Pro - English, Français, Deutsch -- Installation failed.

MSI (c) (AC:A4) [07:06:11:431]: Windows Installer installed the product. Product Name: Adobe Acrobat X Pro - English, Français, Deutsch. Product Version: 10.1.0. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1642.

MSI (c) (AC:A4) [07:06:11:431]: MainEngineThread is returning 1642
=== Verbose logging stopped: 9/15/2011 7:06:11 ===


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Answers (2)

Posted by: GBoucher 12 years ago
Orange Senior Belt
0
Hi Moogie999! I'm not sure exactly on what you are trying to accomplish here. But if you only need to push this new update, AcrobatUpd1011.msp, to your computers then it's simple. I just copy the file in a temp folder on a computer that need this patch and launch it using the command line: msiexec /p AcrobatUpd1011.msp /qn REBOOT=ReallySuppress. If it's not what you are looking for please be more specific.
Posted by: ncsutmf 11 years ago
Green Belt
0

With Acrobat X, Adobe went with cumulative MSP files.  The quarterly updates are supposed to be applied to 10.0.0.  The out of cycle patches are intended to be applied on top of the previous quarterly.

10.1.0 and 10.1.1 are both quarterly patches, so you cannot apply one on top of the other.  Unfortunately, this means if you have patched already, you will have to then remove the previous patch and apply the new patch.

I believe if you get updates through some other patching mechanism like Adobe's updater, the SCCM update catalog, Kace K1000, or other similar product, you won't be affected by this issue, its just when you try to apply the patch yourself.

For more info, see:

http://helpx.adobe.com/acrobat/kb/update-patch-acrobat-reader-10.html

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