KACE Product Support Question
Problem Capturing an Image created with VMWare
12/17/2014 7404 views
I am a novice KACE user and I am trying to capture an image I created with VMWare. I am new to virtualization so I may be totally incorrect here, but I am doing everything I normally do to capture an image: I set up the VM with all of my programs and settings then take a snapshot of it. I then sysprep it and PXE boot it to my KBE but when I get to the KACE image capture screen I am presented with the following:
I have never had 2 drives to capture before. I tried just capturing the D: drive but when I try to deploy it I get an error "Task Name: Apply ImageReturn Code: 4294967295 Error description: Unknown error"
After a quick google search I found what seems to be the answer from https://support.software.dell.com/k2000-systems-deployment-appliance/kb/112435
"Note: whatever drive letter the partition was captured from winpe, it must be redeployed back onto during a deployment, i.e. if it was captured from d:, then the image must be deployed back to d:"
Everything in KACE is set to deploy to C: and even if I could manage to change things over to D:, I still wouldn't want things set up that way. Does anyone know how to change the settings in VMWare to not use the C: drive for a system reserved so I can capture this image? Before I go to capture the image, I don't see any hint of a partition so I'm confused as to why it's showing up this way. Any help would be appreciated.
Community Chosen Answer
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Here is the KACE best practices on creating a system image:
Answered 12/19/2014 by: cserrins