Problems With Silent Install on EXE and MSI
06/10/2015 10644 views
I have a major software upgrade tomorrow and I'm having some serious problems. Keep in mind I am not much of a scripter.
We are using a leading end point management software (Promisec) to perform this deploy. We have successfully deployed many MSI and EXE packages in our environment so I know the software and our standard deployment packages work.
I received an executable file from the Vendor company who owns the software we are upgrading. I've made multiple attempts and used a variety of delimiters but no matter what I do I cannot get the executable to run. I converted the .exe file to an MSI and I run into identical issues.
My end-point software packages reaches my test machines - I see the process start (i.e software.exe) pops up in task manager. The problem is once the proces start the install never completes. When I run the MSI package my endpoint software reports success (It is using msiexec.exe for the deploy). When I run the .exe through the end-point software I get failed results that the process timed out.
The Vendor company is not offering up much advice. They sent me some information about creating a setup.iss file
I was asked to run the following command. But I dont know what platform/shell to run this from or what command to use to kick it off. I'm not familiar with these setup.iss files.They asked me to run this command from a PC that has the .exe installer and a specific folder on the C:\ drive.
SoftwareName.exe –a –r –f1c:\FolderName\setup.iss
I did not anticipate problems with this installer. Our backout plan is to touch all 150 machines -which will be horrible.
Can anyone offer any help?