Project 2010 quirks
We have a user in our office who is experiencing an odd Project 2010 issue. Whenever he opens a schedule (created and saved in 2010 format), the boxes overlap each other and don't line up. When I open the same schedule on my machine (tested it on several other machines as well), the schedule looks totally correct, all the boxes line up with no overlap. The user has both 2010 and 2000 installed on his machine, and the same schedules that don't open correctly in Project 2010, open just fine in Project 2000. His version of 2010 is up to date, his machine has the latest Windows Updates installed on it, and I'm not sure where to go.
Why would Project 2010 be nearly unreadable with 2010 schedules? And why would they work fine in Project 2000?
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Posted by: SMal.tmcc 6 years ago
Posted by: rschauer 6 years ago
Posted by: vjaneczko 6 years ago
The machines where the file appears properly; are they the same model of computer, running the same OS, drivers, etc. - are they identical? If so, then it's that local machine with a problem and might just need new video card/driver update/reimage/replacement. I agree that you should attempt to remove the 2000 version if there's no clear need for 15 year old software.
Posted by: disco510 6 years ago
Thank you all for your suggestions! The problem persists and here's what I've done so far:
- Uninstalled and reinstalled 2010 - no effect
- Uninstalled both 2000 and 2010, rebooted, and installed 2010 by itself - no effect
- Installed 2000, tried opening schedules in 2010 - same effect as before
Schedules that are in 2010 format are still opening in 2010 and looking correct, and in 2010, boxes are still overlapping and out of alignment. Thoughts?
Posted by: EdT 6 years ago
Try running a repair of Project 2010, or uninstall and reinstall. This should ensure that the DLLs get registered correctly. Check whether the machine has ever had any Office 2013 programs installed at any time in the past as this may have updated some shared DLLs with versions that Project 2010 does not like. Project 2000 may be working because it uses older DLL files with different names. Having two versions of a Microsoft Office product on one machine is usually a bad idea as already mentioned, and if it's not a video driver issue, then a conflict between the two versions is the most likely cause.